Refund & Return Policy

1. Returns

• Items can be returned within 14 days of receipt.

• Products must be in original condition, unused, and with packaging intact.

2. Refunds

• Refunds are issued via the original payment method.

• Refunds may take 5–7 business days to appear in your account.

3. Exchanges

• Exchanges are subject to product availability.

• Customers are responsible for return shipping costs unless the product is defective.

4. Defective Products

• If your item arrives damaged or defective, contact us immediately at support@petsloving.com